For any student housing property manager, overseeing multiple occupants across different units while managing maintenance, inspections, billing and all is no simple task. Without the proper tools in place, student housing management can quickly become an administrative nightmare.
However, new-age robust solutions are emerging to help simplify operations for managers of student accommodations.
Unlike conventional rentals, student housing has unique needs when it comes to property management. With entire units rented out by the bed, communicating with all tenants is essential yet challenging. Additionally, with constant tenant turnover, maintenance requests, unit inspections and rent collection require specialized coordination.
Managing this web of multi-occupant communication, visual tracking of unit issues, rent payment options tailored to students, document storage and more is extremely difficult without a streamlined system. Trying to handle it all using transitional methods like spreadsheets and paper filing leads to frustrated managers, tenants and property owners.
Property managers need robust property management Software or PMS to streamline the student housing property management process.
Let’s see how this student housing property management software can benefit property managers.
Connecting with all tenants in a unit is made simple through centralized portals to submit requests, access notices and contact management. Robust property management software provides customized tenant login portals to file maintenance requests, view community updates, message management and more regardless of how many occupants are in a unit. This facilitates seamless two-way interaction.
Customized rent payment processing, variable scheduling options and automated billing statements simplify rent collection across multiple student occupants. Robust PMS Software creates scheduled payments or charges for security deposits, accommodating split payments from tenants. This allows online payments via mobile and generating billing statements itemizing charges for every tenant.
PMS software offers detailed maintenance tracking logs with unlimited documentation storage along with calendar scheduling. Every maintenance request and resolution is logged digitally with corresponding documents. This helps in creating visual histories of every unit issue. And, digital tracking allows for easily generating inspection reports, assessing recurring problems and identifying inspection trends across properties.
Real-time email or SMS alerts are another perk of student housing management. This helps to indicate work orders exceeding target resolution times, overdue rent payments, expiring leases and more. And, property managers can also generate customized notifications to automate reminders for payments, send inspection summaries, and new maintenance requests, etc. Automatic notifications reduce the manual follow-up required to stay on task.
Advanced property management software offers a secure unlimited document storage facility on the cloud with remote 24/7 access. This facility reduces paper clutter significantly while tenant files remain organized in one place. Property managers can upload documents related to lease contracts, addendums, inspection notes, work orders and all per tenant. This virtual storage facility minimizes time spent on physical filing while retention policies maintain compliance.
Final Words
One solution to meet these multifaceted student housing management needs is HappyTenant.
HappyTenant’s student housing property management software enables property managers to operate properties optimally while also providing students with community resources right from their smartphones.
This software has features like simplified maintenance coordination, transparent reporting, automated billing and paperwork reduction with community engagement features, etc. HappyTenant balances complex management needs with resident experience - an invaluable combination for any student housing provider.
If your current methods leave you stressed, learn how this all-in-one PMS software can benefit you in many ways.
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