Optimize property management workflows, enhance property values, and gain control with ServiceHub. Smart automation across maintenance requests, preventive maintenance, help desk, inspections, vendors, and inventory gives your team capacity to drive profitability.
Issue details
AC not cooling
Unit 4B · Tower A · Reported 2h ago
Matched technician
Omar Hassan
HVAC certified · 1.2 km away
AC not cooling
Unit 4B · Tower A
Elevator noise
Tower B · Lobby
Water leak
Unit 8C · Floor 3
Lobby light out
Ground floor
AC not cooling
Unit 4B · Tower A
Elevator noise
Tower B · Lobby
Water leak
Unit 8C · Floor 3
Lobby light out
Ground floor
36
Open requests
14
Resolved today
2.4h
Avg response
A fully integrated system for vendor communication, task assignment, payment tracking, quotation management, KPI monitoring, and real-time maintenance updates across your portfolio.
Create custom work order categories, assign jobs with round robin routing, attach inventory and parts, manage common area maintenance, and keep tenants updated with live chat.
AC not cooling
Unit 4B
Leaking tap
Unit 12A
Elevator noise
Tower B
Lobby light
Ground floor
Water leak
Unit 8C
Automate work order generation from schedules and triggers, schedule post-PM inspections, and build custom if-this-then-that workflows for recurring maintenance.
11vs8 PM tasks scheduled vs completed last week
Daily load this week
This weekUpcoming tasks
Let tenants and landlords submit general or maintenance tickets, then route requests to the right department or assignee for faster resolution.
31 active
Help desk tickets
Open ticket volume over the last 6 weeks
Run general, preventive maintenance, and move-in/out inspections with a dedicated app, flexible scheduling, magic templates, and comparison reports.
Move-out inspection
9 of 12
Checklist items complete
Assign tasks in real time, let vendors manage technicians, track KPIs and performance, and handle RFQs without email chains.
94% top score
Vendor performance
CoolAir LLC score trend over the last 4 weeks
Manage parts inventory, track unit inventory for furnished properties, receive low stock and warranty alerts, and organize items with SKU management.
6 low stock
Parts inventory
Stock health trend across key SKUs
From work orders and asset tracking to AI assignment and performance reporting, every facility task flows through one connected system that surfaces insights, flags risks, and keeps operations moving.
Create, assign, and track work orders from request to resolution with automated routing so the right technician gets the right job.
48vs31 open work orders vs in progress
Open queue
3 priority itemsWater leak
WO-1042 · Unit 12B
Broken light
WO-1039 · Lobby
Paint touch-up
WO-1035 · Unit 8A
Status pipeline
18
Assigned
31
In progress
92
Completed
Keep maintenance history, warranties, lifecycle data, and service records for every asset at your fingertips.
Chiller
Expires soon12% warranty left
Generator
On track49% warranty left
Lift A
Review due25% warranty left
RiaAI matches work orders to the right technician based on skills, location, workload, and urgency, not just who is next in line.
96% match
Best match score
Match quality trend for this work order
Top technician scores for this work order.
Tucker C.
0%
HVAC
Sam R.
0%
General
Alex K.
0%
Plumbing
RiaAI analyzes maintenance patterns to flag potential problems, recommend preventive action, and reduce costly downtime.
7 alerts
Predictive insights
Maintenance failure risk trend over time
Active alerts
Vendors receive jobs, update status, submit quotations, and send invoices through a dedicated portal without email chains.
4vs1 active vendor jobs vs pending invoice approval
3vs2 quotes received vs approved this year
12vs9 work orders assigned vs completed by vendors
Track response times, completion rates, vendor performance, and costs across your portfolio with customizable reports and alerts.
Facility performance
4.2hours
Avg response time
91%
Completion rate
Response time and completion rate over the last 4 weeks. Lower response times and higher completion rates indicate stronger facility operations across your portfolio.
Stop wasting time with round-robin assignments. ServiceHub uses RiaAI to analyze technician skills, current workload, location proximity, and job urgency to route every work order to the best person for the task.
96% match
Best match score
Match quality trend for this work order
Top technician scores for this work order.
Tucker C.
0%
HVAC
Sam R.
0%
General
Alex K.
0%
Plumbing
Facility operations involve multiple stakeholders. ServiceHub gives tenants, technicians, vendors, and landlords the right level of visibility into work orders and maintenance.
Tenants submit maintenance requests and track progress in real time without calling the office.
Tenants receive updates, schedule access times, and communicate directly with assigned technicians.
Technicians see assignments, job details, and can update status from anywhere on any device.
Vendors add and manage technician teams, assign skills, and track availability for incoming jobs.
Vendors submit competitive quotes directly through the portal with itemized breakdowns and attachments.
Vendors create invoices against completed work orders and track payment status in real time.
Instant alerts for new assignments, status changes, approvals, and urgent requests across all devices.
Landlords review and approve work orders and vendor quotations with full cost visibility before any work begins.
HappyTenant+
The day's jobs, the work order, and what was actually done, updated from the phone rather than written up afterwards.
See the whole appBring your operations, stakeholders, and reporting into one connected system built for the next stage.
